Perceptive Content (ImageNow) under investigation

Incident Report for IT

Resolved

Last evening, the team increased resources available to the system. All systems are operating normally. This issue is resolved.
Posted Sep 04, 2026 - 10:46 CDT

Monitoring

All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Posted Sep 03, 2026 - 20:33 CDT

Identified

ITS has identified the issue has re-appeared. ITS technicians are working to implement fixes for the issue.
Posted Sep 03, 2026 - 16:03 CDT

Monitoring

All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
Posted Sep 03, 2026 - 13:14 CDT

Identified

ITS has identified the cause of the issues and is taking steps to remediate impact to affected services.
Updated by Casey Wallace
Posted Sep 03, 2026 - 11:44 CDT

Investigating

A problem with Perceptive Content (ImageNow) is under investigation. Technicians are investigating the issue.

Submitted by Casey Wallace
Questions 402-472-3970 or support@nebraska.edu
Posted Sep 03, 2026 - 11:26 CDT
This incident affected: Administrative & Business (Business Applications (other)).
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