PCs connected to Cisco IP Phones losing network connectivity.

Incident Report for IT

Update

ITS is continuing to troubleshoot this issue with support teams from our network and telephony vendors.

Users connected to the campus network via a wired connection through a Cisco VoIP telephone's pass-through connection may experience connectivity issues. Current workarounds for affected devices are bypassing the phone and directly connecting a device to a dedicated wall jack (data port), or using Wi-Fi instead if available.

Posted Aug 29, 2024 - 15:51 CDT

Investigating

This issue is not wide spread but it is affecting a handful of users on UNK's, UNL's and, UNO's campuses. University Techs are working closely with both Cisco and Aruba support techs to resolve this issue.

Posted Jul 12, 2024 - 15:18 CDT

This incident affects: Communication & Collaboration (Telephone Services).